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Return Policy

A legal disclaimer

Every work is created with love and I hope you love your piece! If for some reason you're not completely satisfied, I will accept returns under the following conditions:

Return Window

  • Returns are accepted within 30 days of the date you receive your item.

 

Return Conditions

  • The piece must be returned in its original shipping box and protective wrapping.

  • The piece must arrive in undamaged condition and must not have been used. I cannot offer refunds for broken or chipped pottery.

  • Please note that unless you are returning an item that arrived to you damaged, you are responsible for covering the cost of return shipping. I recommend using a trackable shipping service and purchasing insurance.

  • Custom orders or commissions cannot be returned. 

 

How to Start a Return

To initiate a return, please reach out through the contact page with the following:

  • Your full name

  • Order number

  • Reason for return

Once I receive your request, I'll provide you with return instructions.

Refunds

Once I receive the piece and confirm it meets the return conditions, I will issue a refund to your original payment method. Please allow up to 5–7 business days for the refund to be processed.

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